Effective Date: 12/9/24
Privacy Policy
Introduction
This Privacy Policy explains how Giftag LLC collects, uses, and protects your personal information when you use our services. Giftag LLC ("we," "our," or "us") is committed to protecting your privacy and maintaining the security of your personal information.
Information Collection
Giftag LLC collects limited personal information necessary to provide our services:
Transaction Information
Giftag LLC collects:
Billing information when customers purchase Giftags
Payment information when gift cards are added
Basic transaction data necessary for order processing
Content Information
Giftag LLC stores:
Video messages recorded for Giftag recipients
Message content associated with Giftags
Use of Information
Giftag LLC uses your information exclusively to:
Process your purchases
Deliver your Giftag messages to recipients
Maintain and improve our services
Protect against unauthorized transactions
Third-Party Service Providers
Giftag LLC partners with the following service providers:
Payment Processing
Stripe processes all gift card payments
All payment data is encrypted and processed according to industry standards
Platform Services
Squarespace powers our e-commerce platform and website
We use secure, industry-standard cloud services for storing and managing video content
Each service provider maintains their own privacy policies and security measures, and we carefully select partners who meet rigorous security standards.
User Guidelines
Giftag LLC advises users that:
Sensitive personal information should not be included in video messages
Videos are intended for greeting purposes only
While we secure your content, confidential information should be avoided
Data Protection
Giftag LLC maintains strict data protection standards:
We do not sell personal information
We do not sell video content
We implement industry-standard security measures
All payment processing occurs through encrypted channels
Data Storage
Giftag LLC manages data storage as follows:
Videos are stored securely through Supabase
Payment information is handled according to PCI compliance standards
Data is retained only as long as necessary to provide our services
Tracking Technologies and Advertising
Giftag LLC uses various tracking technologies to enhance our services and advertising capabilities:
Analytics and Advertising
We utilize Google Analytics and Facebook Pixel to:
Analyze how users interact with our services
Improve our website and application performance
Deliver targeted advertising based on user behavior
Measure the effectiveness of our advertising campaigns
Data Collection for Marketing
When you use our web application to create Giftags, upload videos, or compose messages, we collect usage data that may be used for:
Creating targeted advertising campaigns
Improving user experience
Analyzing service performance
Developing new features
Cookie Usage
Our services use cookies and similar tracking technologies to:
Remember your preferences
Understand how you use our services
Provide personalized advertising experiences
Improve our marketing effectiveness
You can control cookie preferences through your browser settings, though this may affect certain features of our services.
Your Privacy Rights
Giftag LLC respects your right to:
Access your personal information
Request deletion of your data
Opt out of marketing communications
Inquire about our privacy practices
Policy Updates
Giftag LLC reserves the right to update this Privacy Policy periodically. Significant changes will be communicated through our website or email.
Contact Us
If you have questions about our refund policy or need to report damaged items, please contact our support team at hello@giftag.co
Last Updated: 12/9/24