Returns & Refunds Policy
At Giftag, we strive to ensure you have the best possible experience with our products. Please review our refund policies below.
Digital Gift Cards
Gift cards selected and redeemed through Giftag are final and non-refundable
Once a gift card is chosen by the recipient, Giftag LLC cannot modify or exchange it
Any issues with redeemed gift cards must be addressed with the respective retailer
Giftag Purchase Protection
For security and fraud prevention, all Giftag purchases are final once confirmed
This includes both digital Giftags and monetary amounts added to Giftags
Your purchase is protected by our secure payment processing system
Physical Products
Giftag cards and stickers are non-refundable once purchased
This policy helps prevent fraudulent use and ensures security for all users
If you receive damaged Giftag products:
Contact our support team within 7 days of delivery
Include photos of the damaged items
We'll arrange to send replacement Giftags at no additional cost
Additional Terms
Giftag LLC reserves the right to deny any replacement requests, refunds, or returns at its sole discretion
We may require additional verification or documentation before processing any claims
Giftag LLC maintains this policy to protect against fraudulent activity and ensure service quality for all users
Contact Us
If you have questions about our refund policy or need to report damaged items, please contact our support team at hello@giftag.co
Last Updated: 12/9/24